- The Support Portal is currently closed.
Operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time, excluding observed holidays.
Please try again Monday 8:00am PDT, or click the Customer Support button above to message us via Microsoft Teams.
Important Messages
Welcome to the Remote Support Portal.
Our online support service allows a certified technician to securely access your computer over the Internet to help resolve issues quickly and efficiently.
To protect your privacy and data, all communication between your device and our support systems is encrypted using industry‑standard 256‑bit AES SSL encryption.
Click the Customer Support button above to message us via Microsoft Teams.
To begin a support session, select an available Support Representative, or contact your Support Representative to obtain a session key.